Revocation
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period is 14 days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods.
To exercise your right of withdrawal, you must inform us, VfB Stuttgart 1893 AG, Mercedesstraße 73 A, 70372 Stuttgart (Bad-Cannstatt), telephone: fax: , email: service@vfb-stuttgart.de, of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post, fax, or email). You can use the attached sample withdrawal form for this purpose, but this is not mandatory.
To comply with the withdrawal period, it is sufficient that you send the notification of your exercise of the right of withdrawal before the withdrawal period expires.
Consequences of withdrawal
If you revoke a contract, we shall reimburse you for all payments we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within 14 days of the day on which we receive notification of your revocation of this contract. We will use the same means of payment for this refund as you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this refund. We may refuse to refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.
Refunds will be calculated. We may refuse to refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.
You must return or hand over the goods to VfB Stuttgart 1893 AG, Mercedesstraße 73 A, 70372 Stuttgart (Bad-Cannstatt) or to PVS Fulfillment-Service GmbH, Werner-Haas-Str. 5, 74172 Neckarsulm. The deadline is met if you send the goods before the 14-day period expires. We will bear the costs of returning the goods.
You will only be liable for any loss in value of the goods if this loss in value is attributable to handling of the goods that is not necessary for testing their condition, properties, and functionality.
NOTE: Exclusion of the right of withdrawal
According to § 312g para. 2 BGB, the right of withdrawal for distance contracts does not apply to goods that are not prefabricated and for whose manufacture an individual selection or determination by the customer is decisive or that are clearly tailored to the personal needs of the customer (e.g., jerseys with individual flocking), sealed audio or video recordings or computer software, provided that the seal has been removed after delivery, as well as newspapers, magazines, or illustrated magazines, with the exception of subscription contracts.
The right of withdrawal does not apply if the customer is an entrepreneur in accordance with § 14 BGB (German Civil Code), i.e. a natural or legal person or a partnership with legal capacity who, when concluding the legal transaction, is acting in the exercise of their commercial or independent professional activity.